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Delivery

Delivery Options   

All items ordered before 12:00pm EST will be sent the same day. If you experience any issues with delivery, please contact us at customerservice@GRUV.com or 1-888-959-GRUV or 1-888-959-4788 Monday to Friday 9:00am - 5:00pm EST.

PLEASE NOTE ORDERS PLACED AFTER 12 PM ON A FRIDAY WILL NOT BE SENT UNTIL MONDAY

We deliver to the United States and US territories.

If in doubt please contact our customer service team at customerservice@GRUV.com or 1-888-959-GRUV or 1-888-959-4788 Monday to Friday 9:00am - 5:00pm EST.

 

How will I know when my order has been sent?

As soon as your order is sent from our warehouse you will be sent an email to confirm that it's on its way.

Once my order has been shipped when will I receive it?

Depending on your method of shipping, your timing will vary.

  • Standard Shipping,  you will receive your order in 7-10 days
  • Expedited, you will receive your order in 1-3 days
  • Next Day, you will receive your order in 1 day

Do you charge for delivery?

Yes

Shipping Options

Delivery Timeline

Cost

Standard Shipping

7-10 days

$2.99

Expedited

1-3 days

$4.99

Next Day

By 3.00 p.m. the following day (4.30 p.m. in rural addresses)

$14.99

 

What do I do if I have not received my order?

If your order does not arrive within 14 days please contact us so that we can investigate with the delivery company.  

One of the items is missing from my order. What do I do?

Sometimes items that are ordered on the same day may arrive to you on different days. We will send you an email to let you know when each item is on its way.

Which countries do you deliver to?

We deliver to the United States and US territories.